Jeep Grand Cherokee recalls & complaint record (MY 2017–2026)
As of , the U.S. National Highway Traffic Safety Administration (NHTSA) lists 49 recall campaigns and 3,198 consumer complaints for the Jeep Grand Cherokee (MY 2017–2026). The most-reported complaint areas are Electrical System, Engine, Power Train. Every recall is a free remedy — an open recall is repaired at no cost — so a recall adds nothing to what the Grand Cherokee costs to own. One campaign carries an NHTSA “park outside” advisory — see the timeline below.
Every Jeep Grand Cherokee recall campaign, by year
All 49 NHTSA recall campaigns on file for the Grand Cherokee (MY 2017–2026), newest first. A recall is a free remedy — the manufacturer repairs the defect at no cost. Source: NHTSA (nhtsa.gov), data as of .
2026 — 3 campaigns
- Power Train
Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the shifter module software, free of charge.
- Air Bags
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge.
- Suspension
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge.
2025 — 5 campaigns
- Electrical System
Risk: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed.
Park outside, away from structures, until repaired — NHTSA “Park Outside” advisory.
- Electrical System
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge.
- Seats
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge.
- Visibility
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge.
- Equipment
Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Remedy: Dealers replaced the DCSD, free of charge.
2024 — 16 campaigns
- Back Over Prevention
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera module software, free of charge.
- Engine And Engine Cooling
Risk: An improper air bag deployment can increase the risk of injury.
Remedy: Dealers will inspect and secure the crossmember bolts as necessary, free of charge.
- Air Bags
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge.
- Electrical System
Risk: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Remedy: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge.
- Service Brakes
Risk: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway.
Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge.
- Child Seat
Risk: A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge.
- Back Over PreventionOTA fix
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge.
- Seat Belts
Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge.
- Air Bags
Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect the vehicles and install the foam as necessary, free of charge.
- Back Over Prevention
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the coaxial cable connection, free of charge.
- Back Over Prevention
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Remedy: Dealers will secure the display screen module connections, free of charge.
- Air Bags
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge.
- Suspension
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge.
- Exterior Lighting
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge.
- Steering
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the steering knuckle, free of charge.
- Visibility
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge.
2023 — 5 campaigns
- Back Over Prevention
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge.
- Engine And Engine Cooling
Risk: An engine stall can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge.
- Suspension
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge.
- Steering
Risk: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge.
- Equipment
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: FCA US, LLC will mail owners the warning label information, free of charge.
2022 — 5 campaigns
- Exterior Lighting
Risk: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge.
- Fuel System
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge.
- Service Brakes
Risk: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/…
Remedy: This recall is replaced by NHTSA recall number 24V838.
- Engine And Engine Cooling
Risk: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the EGR valve assembly, free of charge.
- Child Seat
Risk: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge.
2021 — 4 campaigns
- Exterior Lighting
Risk: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Remedy: Dealers will reprogram the SLM software, free of charge.
- Air Bags
Risk: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge.
- Exterior Lighting
Risk: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Remedy: Dealers will reprogram the vehicles, free of charge.
- Visibility
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: FCA US LLC will update the radio software, free of charge.
2020 — 3 campaigns
- Engine And Engine Cooling
Risk: Combustion in the intake manifold can increase the risk of a fire.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge.
- Back Over PreventionOTA fix
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge.
- Power Train
Risk: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the front differential, free of charge.
2018 — 6 campaigns
- Equipment
Risk: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge.
- Equipment
Risk: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge.
- Electrical System
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge.
- Electrical System
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge.
- Power Train
Risk: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle mov…
Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge.
- Fuel System
Risk: If the fuel line separates, the engine may stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge.
2017 — 1 campaign
- Engine And Engine Cooling
Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge.
2016 — 1 campaign
- Equipment
Risk: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard.
Remedy: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge.
Where the Grand Cherokee’s recalls and complaints cluster
Recalls by component (49 campaigns total): Back Over Prevention (6), Air Bags (5), Electrical System (5), Equipment (5), Engine And Engine Cooling (5), Exterior Lighting (4), Power Train (3), Suspension (3), and 7 other components.
Complaints by reported area (3,198 total; a single complaint can cite more than one area): Electrical System (1,144), Engine (648), Power Train (420), Service Brakes (317), Fuel/Propulsion System (279), Steering (256).
Recall counts are NHTSA campaign records; complaint counts are consumer reports. Complaints are unverified reports submitted by consumers to NHTSA.
Crash, fire, injury and death reports
Across those consumer complaints, NHTSA’s records for the Grand Cherokee (MY 2017–2026) include 168 crash reports, 32 fire reports, 120 injury reports and 2 reports of a death. Complaints are unverified reports submitted by consumers to NHTSA.
Do recalls affect what the Grand Cherokee costs to own?
- No direct cost. A recall is a free remedy: the manufacturer must repair the defect at no charge, so an open or completed recall adds nothing to the 5-year cost of ownership.
- Resale is the one caveat. An unrepaired recall can make a used Grand Cherokee harder to sell or trade in — a buyer or dealer may want it fixed first — but the fix itself is still free, and completing it removes that friction.
- How our totals treat it. Our 5-year cost-of-ownership totals use market-level depreciation estimates; they are not adjusted per recall campaign. See the honest 5-year cost to own: Jeep Grand Cherokee Laredo cost to own →.
Recalls & complaints — FAQ
How many recalls does the Jeep Grand Cherokee have?
What is the most serious Grand Cherokee recall?
How do I check if my Grand Cherokee has an open recall?
Do recalls make the Grand Cherokee cheaper or more expensive to own?
About this data
- All powertrains and trims. Figures cover all powertrains and trims sold under the Grand Cherokee nameplate for the model years shown (MY 2017–2026).
- A recall is a free fix. A recall means the manufacturer must remedy a safety defect free of charge; it is not the same as a breakdown or a repair bill.
- Complaints are unverified. Consumer complaints are unverified reports submitted by consumers to NHTSA — a signal of what owners report, not confirmed defects.
Source: NHTSA (nhtsa.gov), data as of .
Related: Jeep Grand Cherokee Laredo cost to own → · every model’s cost page · how we calculate cost of ownership.