Lexus RX 350 recalls & complaint record (MY 2017–2026)
As of , the U.S. National Highway Traffic Safety Administration (NHTSA) lists 5 recall campaigns and 283 consumer complaints for the Lexus RX 350 (MY 2017–2026). The most-reported complaint areas are Air Bags, Electrical System, Engine. Every recall is a free remedy — an open recall is repaired at no cost — so a recall adds nothing to what the RX 350 costs to own.
Every Lexus RX 350 recall campaign, by year
All 5 NHTSA recall campaigns on file for the RX 350 (MY 2017–2026), newest first. A recall is a free remedy — the manufacturer repairs the defect at no cost. Source: NHTSA (nhtsa.gov), data as of .
2023 — 1 campaign
- Steering
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge.
2021 — 1 campaign
- Fuel System
Risk: During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
Remedy: Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge.
2020 — 2 campaigns
- Fuel System
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge.
- Fuel System
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge.
2018 — 1 campaign
- Service Brakes
Risk: A sudden loss of braking assist can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge.
Where the RX 350’s recalls and complaints cluster
Recalls by component (5 campaigns total): Fuel System (3), Steering (1), Service Brakes (1).
Complaints by reported area (283 total; a single complaint can cite more than one area): Air Bags (77), Electrical System (46), Engine (30), Service Brakes (19), Structure (18), Forward Collision Avoidance (16).
Recall counts are NHTSA campaign records; complaint counts are consumer reports. Complaints are unverified reports submitted by consumers to NHTSA.
Crash, fire, injury and death reports
Across those consumer complaints, NHTSA’s records for the RX 350 (MY 2017–2026) include 31 crash reports, 2 fire reports, 30 injury reports and 0 reports of a death. Complaints are unverified reports submitted by consumers to NHTSA.
Do recalls affect what the RX 350 costs to own?
- No direct cost. A recall is a free remedy: the manufacturer must repair the defect at no charge, so an open or completed recall adds nothing to the 5-year cost of ownership.
- Resale is the one caveat. An unrepaired recall can make a used RX 350 harder to sell or trade in — a buyer or dealer may want it fixed first — but the fix itself is still free, and completing it removes that friction.
- How our totals treat it. Our 5-year cost-of-ownership totals use market-level depreciation estimates; they are not adjusted per recall campaign. See the honest 5-year cost to own: Lexus RX 350 (gas) cost to own →.
Recalls & complaints — FAQ
How many recalls does the Lexus RX 350 have?
What is the most serious RX 350 recall?
How do I check if my RX 350 has an open recall?
Do recalls make the RX 350 cheaper or more expensive to own?
About this data
- All powertrains and trims. Figures cover all powertrains and trims sold under the RX 350 nameplate for the model years shown (MY 2017–2026).
- A recall is a free fix. A recall means the manufacturer must remedy a safety defect free of charge; it is not the same as a breakdown or a repair bill.
- Complaints are unverified. Consumer complaints are unverified reports submitted by consumers to NHTSA — a signal of what owners report, not confirmed defects.
Source: NHTSA (nhtsa.gov), data as of .
Related: Lexus RX 350 (gas) cost to own → · every model’s cost page · how we calculate cost of ownership.