Mercedes-Benz EQS recalls & complaint record (MY 2022–2025)

By Ivan H., EVCostIQ · reviewed against our public methodology · every source dated on this page

As of July 10, 2026, the U.S. National Highway Traffic Safety Administration (NHTSA) lists 5 recall campaigns and 123 consumer complaints for the Mercedes-Benz EQS (MY 2022–2025). The most-reported complaint areas are Forward Collision Avoidance, Service Brakes, Electrical System. Every recall is a free remedy — an open recall is repaired at no cost — so a recall adds nothing to what the EQS costs to own.

Every Mercedes-Benz EQS recall campaign, by year

All 5 NHTSA recall campaigns on file for the EQS (MY 2022–2025), newest first. A recall is a free remedy — the manufacturer repairs the defect at no cost. Source: NHTSA (nhtsa.gov), data as of July 10, 2026.

2025 — 2 campaigns

Back Over Prevention25V366000 · June 5, 2025 · about 94 vehicles
Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge.
Electrical System25V255000 · May 12, 2025 · about 443 vehicles
Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing…
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge.

2024 — 2 campaigns

Air Bags24V960000 · December 20, 2024 · about 1 vehicle
Risk: An air bag that is damaged during deployment can increase the risk of injury in a crash.
Remedy: Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge.
Electrical System24V372000 · May 28, 2024 · about 14,912 vehicles
Risk: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will update the battery management system software, free of charge.

2023 — 1 campaign

Electrical System23V309000 · May 2, 2023 · about 3,828 vehicles
Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy: Dealers will update the battery management system software, free of charge.

Where the EQS’s recalls and complaints cluster

Recalls by component (5 campaigns total): Electrical System (3), Back Over Prevention (1), Air Bags (1).

Complaints by reported area (123 total; a single complaint can cite more than one area): Forward Collision Avoidance (58), Service Brakes (37), Electrical System (34), Structure (11), Vehicle Speed Control (7), Wheels (5).

Recall counts are NHTSA campaign records; complaint counts are consumer reports. Complaints are unverified reports submitted by consumers to NHTSA.

Crash, fire, injury and death reports

Across those consumer complaints, NHTSA’s records for the EQS (MY 2022–2025) include 13 crash reports, 4 fire reports, 34 injury reports and 0 reports of a death. Complaints are unverified reports submitted by consumers to NHTSA.

Do recalls affect what the EQS costs to own?

No direct cost. A recall is a free remedy: the manufacturer must repair the defect at no charge, so an open or completed recall adds nothing to the 5-year cost of ownership.
Resale is the one caveat. An unrepaired recall can make a used EQS harder to sell or trade in — a buyer or dealer may want it fixed first — but the fix itself is still free, and completing it removes that friction.
How our totals treat it. Our 5-year cost-of-ownership totals use market-level depreciation estimates; they are not adjusted per recall campaign. See the honest 5-year cost to own: Mercedes-Benz EQS 450+ (electric) cost to own →.

Recalls & complaints — FAQ

How many recalls does the Mercedes-Benz EQS have?

As of July 10, 2026, NHTSA lists 5 recall campaigns for the Mercedes-Benz EQS (MY 2022–2025). Each is a free remedy — the manufacturer repairs the defect at no cost. The full dated campaign list is above.

What is the most serious EQS recall?

The largest by scale is campaign 24V372000 (May 28, 2024, Electrical System), affecting about 14,912 vehicles: A sudden loss of drive power increases the risk of a crash. The remedy is free of charge.

How do I check if my EQS has an open recall?

Enter your 17-character VIN at NHTSA’s free recall lookup, nhtsa.gov/recalls. It shows any open (unrepaired) recall for your exact vehicle, and recall repairs are always free at a franchised dealer.

Do recalls make the EQS cheaper or more expensive to own?

Neither, directly — recall repairs are free, so they add nothing to the cost of ownership. An unrepaired recall can make a used one harder to resell, but our 5-year cost totals use market-level depreciation and are not adjusted per campaign. See the EQS cost to own.

About this data

All powertrains and trims. Figures cover all powertrains and trims sold under the EQS nameplate for the model years shown (MY 2022–2025).
A recall is a free fix. A recall means the manufacturer must remedy a safety defect free of charge; it is not the same as a breakdown or a repair bill.
Complaints are unverified. Consumer complaints are unverified reports submitted by consumers to NHTSA — a signal of what owners report, not confirmed defects.

Source: NHTSA (nhtsa.gov), data as of July 10, 2026.