Mercedes-Benz G550 recalls & complaint record (MY 2017–2025)
As of , the U.S. National Highway Traffic Safety Administration (NHTSA) lists 12 recall campaigns and 24 consumer complaints for the Mercedes-Benz G550 (MY 2017–2025). The most-reported complaint areas are Electrical System, Engine, Service Brakes. Every recall is a free remedy — an open recall is repaired at no cost — so a recall adds nothing to what the G550 costs to own.
Every Mercedes-Benz G550 recall campaign, by year
All 12 NHTSA recall campaigns on file for the G550 (MY 2017–2025), newest first. A recall is a free remedy — the manufacturer repairs the defect at no cost. Recall records are the manufacturer campaigns filed with NHTSA.Source: NHTSA (nhtsa.gov), data as of .
2024 — 1 campaign
- Visibility
Risk: In the event of a crash, the incorrect refrigerant may leak and increase the risk of a fire.
Remedy: Dealers will replace the air-conditioning refrigerant, free of charge.
2023 — 1 campaign
- Electrical System
Risk: A loss of anti-lock brakes or electronic stability control can increase the risk of a crash.
Remedy: Dealers will inspect and either install a protective sleeve or replace the front axle wiring harness, as necessary, free of charge.
2021 — 4 campaigns
- Fuel System
Risk: A fuel leak in the presence of an ignition source can increase the risk of fire.
Remedy: Dealers will replace the fuel tank, free of charge.
- Seat Belts
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.
- Seats
Risk: Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge.
- Electrical SystemOTA fix
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.
2020 — 2 campaigns
- Latches/Locks/Linkages
Risk: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge.
- Power Train
Risk: Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge.
2019 — 1 campaign
- Electrical System
Risk: The damage to certain wires can impact safety features such as the side impact restraint system, the automatic unlocking of the door in the event of a crash, or the ve…
Remedy: MBUSA will notify owners, and dealers will inspect, modify, or replace the front door wiring harness in the event damage has occurred, free of charge.
2018 — 1 campaign
- Electrical System
Risk: An engine stall can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge.
2017 — 2 campaigns
- Service Brakes
Risk: Increased braking effort may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the vacuum hose, as necessary, free of charge.
- Forward Collision Avoidance
Risk: Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of…
Remedy: MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge.
Where the G550’s recalls and complaints cluster
Recalls by component (12 campaigns total): Electrical System (4), Visibility (1), Fuel System (1), Seat Belts (1), Seats (1), Latches/Locks/Linkages (1), Power Train (1), Service Brakes (1), and 1 other component.
Complaints by reported area (24 total; a single complaint can cite more than one area): Electrical System (5), Engine (4), Service Brakes (2), Electronic Stability Control (Esc) (2), Suspension (2), Fuel System (2).
Recall counts are NHTSA campaign records; complaint counts are consumer reports. Complaints are unverified reports submitted by consumers to NHTSA.
Crash, fire, injury and death reports
Across those consumer complaints, NHTSA’s records for the G550 (MY 2017–2025) include 2 crash reports, 2 fire reports, 30 injury reports and 0 reports of a death. Complaints are unverified reports submitted by consumers to NHTSA. Counts here are from NHTSA’s complaint flat-file export, which lists this nameplate under records the model-lookup API omits.
Do recalls affect what the G550 costs to own?
- No direct cost. A recall is a free remedy: the manufacturer must repair the defect at no charge, so an open or completed recall adds nothing to the 5-year cost of ownership.
- Resale is the one caveat. An unrepaired recall can make a used G550 harder to sell or trade in — a buyer or dealer may want it fixed first — but the fix itself is still free, and completing it removes that friction.
- How our totals treat it. Our 5-year cost-of-ownership totals use market-level depreciation estimates; they are not adjusted per recall campaign. See the honest 5-year cost to own: Mercedes-Benz G-Class G550 cost to own →.
Recalls & complaints — FAQ
How many recalls does the Mercedes-Benz G550 have?
What is the most serious G550 recall?
How do I check if my G550 has an open recall?
Do recalls make the G550 cheaper or more expensive to own?
About this data
- All powertrains and trims. Figures cover all powertrains and trims sold under the G550 nameplate for the model years shown (MY 2017–2025).
- A recall is a free fix. A recall means the manufacturer must remedy a safety defect free of charge; it is not the same as a breakdown or a repair bill.
- Complaints are unverified. Consumer complaints are unverified reports submitted by consumers to NHTSA — a signal of what owners report, not confirmed defects.
Source: NHTSA (nhtsa.gov), data as of .
Related: Mercedes-Benz G-Class G550 cost to own → · every model’s cost page · how we calculate cost of ownership.