Mercedes-Benz GLE 350 recalls & complaint record (MY 2017–2026)

By Ivan H., EVCostIQ · reviewed against our public methodology · every source dated on this page

As of July 10, 2026, the U.S. National Highway Traffic Safety Administration (NHTSA) lists 23 recall campaigns and 51 consumer complaints for the Mercedes-Benz GLE 350 (MY 2017–2026). The most-reported complaint areas are Service Brakes, Forward Collision Avoidance, Electrical System. Every recall is a free remedy — an open recall is repaired at no cost — so a recall adds nothing to what the GLE 350 costs to own.

Every Mercedes-Benz GLE 350 recall campaign, by year

All 23 NHTSA recall campaigns on file for the GLE 350 (MY 2017–2026), newest first. A recall is a free remedy — the manufacturer repairs the defect at no cost. Source: NHTSA (nhtsa.gov), data as of July 10, 2026.

2024 — 2 campaigns

Electrical System24V724000 · September 27, 2024 · about 10,655 vehicles
Risk: An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Remedy: Dealers will inspect and reroute the wiring harness, as necessary, free of charge.
Electrical System24V207000 · March 15, 2024 · about 116,020 vehicles
Risk: An overheated ground connection can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge.

2023 — 2 campaigns

Fuel System23V880000 · December 21, 2023 · about 79,676 vehicles
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge.
Visibility23V177000 · March 17, 2023 · about 61,450 vehicles
Risk: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire.
Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge.

2022 — 5 campaigns

Fuel System22V955000 · December 23, 2022 · about 348,183 vehicles
Risk: An engine stall while driving increases the risk of a crash.
Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge.
Structure22V680000 · September 12, 2022 · about 161,000 vehicles
Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge.
Electrical SystemOTA fix22V365000 · May 20, 2022 · about 242,722 vehicles
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders…
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge.
Back Over Prevention22V232000 · April 8, 2022 · about 126,443 vehicles
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge.
Electrical System22V098000 · February 18, 2022 · about 6 vehicles
Risk: Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.
Remedy: Dealers will replace the prefuse box, free of charge.

2021 — 8 campaigns

Seats21V818000 · October 18, 2021 · about 27 vehicles
Risk: Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the seats, as necessary, free of charge.
Exterior Lighting21V509000 · July 2, 2021 · about 1,467 vehicles
Risk: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge.
Back Over PreventionOTA fix21V354000 · May 14, 2021 · about 343,191 vehicles
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.
Equipment21V288000 · April 23, 2021 · about 6,331 vehicles
Risk: Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire.
Remedy: Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge.
Communication21V072000 · February 12, 2021 · about 67 vehicles
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency res…
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.
Electronic Stability Control (Esc)21V071000 · February 12, 2021 · about 41,838 vehicles
Risk: If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge.
Electrical SystemOTA fix21V058000 · February 5, 2021 · about 1,292,258 vehicles
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.
Structure21V057000 · February 5, 2021 · about 8 vehicles
Risk: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the dashboard, free of charge.

2020 — 3 campaigns

Electrical System20V626000 · October 9, 2020 · about 12,799 vehicles
Risk: If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will relocate the ground connection, free of charge.
Structure20V172000 · March 20, 2020 · about 224 vehicles
Risk: If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge.
Electrical System20V089000 · February 14, 2020 · about 2,101 vehicles
Risk: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge.

2019 — 3 campaigns

Structure19V709000 · October 4, 2019 · about 13,799 vehicles
Risk: The detached trim can become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge.
Equipment19V587000 · August 12, 2019 · about 18,392 vehicles
Risk: If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the ar…
Remedy: MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge.
Forward Collision Avoidance19V540000 · July 19, 2019 · about 1,957 vehicles
Risk: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge.

Where the GLE 350’s recalls and complaints cluster

Recalls by component (23 campaigns total): Electrical System (7), Structure (4), Fuel System (2), Back Over Prevention (2), Equipment (2), Visibility (1), Seats (1), Exterior Lighting (1), and 3 other components.

Complaints by reported area (51 total; a single complaint can cite more than one area): Service Brakes (10), Forward Collision Avoidance (9), Electrical System (9), Vehicle Speed Control (9), Engine (6), Structure (5).

Recall counts are NHTSA campaign records; complaint counts are consumer reports. Complaints are unverified reports submitted by consumers to NHTSA.

Crash, fire, injury and death reports

Across those consumer complaints, NHTSA’s records for the GLE 350 (MY 2017–2026) include 3 crash reports, 0 fire reports, 3 injury reports and 0 reports of a death. Complaints are unverified reports submitted by consumers to NHTSA.

Do recalls affect what the GLE 350 costs to own?

No direct cost. A recall is a free remedy: the manufacturer must repair the defect at no charge, so an open or completed recall adds nothing to the 5-year cost of ownership.
Resale is the one caveat. An unrepaired recall can make a used GLE 350 harder to sell or trade in — a buyer or dealer may want it fixed first — but the fix itself is still free, and completing it removes that friction.
How our totals treat it. Our 5-year cost-of-ownership totals use market-level depreciation estimates; they are not adjusted per recall campaign. See the honest 5-year cost to own: Mercedes-Benz GLE 350 4MATIC cost to own →.

Recalls & complaints — FAQ

How many recalls does the Mercedes-Benz GLE 350 have?

As of July 10, 2026, NHTSA lists 23 recall campaigns for the Mercedes-Benz GLE 350 (MY 2017–2026). Each is a free remedy — the manufacturer repairs the defect at no cost. The full dated campaign list is above.

What is the most serious GLE 350 recall?

The largest by scale is campaign 21V058000 (February 5, 2021, Electrical System), affecting about 1,292,258 vehicles: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. The remedy is free of charge.

How do I check if my GLE 350 has an open recall?

Enter your 17-character VIN at NHTSA’s free recall lookup, nhtsa.gov/recalls. It shows any open (unrepaired) recall for your exact vehicle, and recall repairs are always free at a franchised dealer.

Do recalls make the GLE 350 cheaper or more expensive to own?

Neither, directly — recall repairs are free, so they add nothing to the cost of ownership. An unrepaired recall can make a used one harder to resell, but our 5-year cost totals use market-level depreciation and are not adjusted per campaign. See the GLE 350 cost to own.

About this data

All powertrains and trims. Figures cover all powertrains and trims sold under the GLE 350 nameplate for the model years shown (MY 2017–2026).
A recall is a free fix. A recall means the manufacturer must remedy a safety defect free of charge; it is not the same as a breakdown or a repair bill.
Complaints are unverified. Consumer complaints are unverified reports submitted by consumers to NHTSA — a signal of what owners report, not confirmed defects.

Source: NHTSA (nhtsa.gov), data as of July 10, 2026.