Porsche Cayenne recalls & complaint record (MY 2017–2025)
As of , the U.S. National Highway Traffic Safety Administration (NHTSA) lists 16 recall campaigns and 117 consumer complaints for the Porsche Cayenne (MY 2017–2025). The most-reported complaint areas are Electrical System, Air Bags, Engine. Every recall is a free remedy — an open recall is repaired at no cost — so a recall adds nothing to what the Cayenne costs to own. One campaign carries an NHTSA “do not drive” (Park It) advisory — see the timeline below.
Every Porsche Cayenne recall campaign, by year
All 16 NHTSA recall campaigns on file for the Cayenne (MY 2017–2025), newest first. A recall is a free remedy — the manufacturer repairs the defect at no cost. Source: NHTSA (nhtsa.gov), data as of .
2025 — 2 campaigns
- Back Over Prevention
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge.
- Fuel System
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and tighten the screw connections and replace the high pressure fuel pump and fuel lines as necessary, free of charge.
2024 — 1 campaign
- Suspension
Risk: A sudden loss of steering control increases the risk of a crash.
Remedy: Dealers will replace the driver side left upper control arm, free of charge.
Do not drive until repaired — NHTSA “Park It” advisory.
2023 — 1 campaign
- Exterior Lighting
Risk: Rear hazard warning lights and parking lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will update the gateway control unit software, free of charge.
2022 — 2 campaigns
- Exterior Lighting
Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge.
- Suspension
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge.
2021 — 3 campaigns
- Steering
Risk: A detached steering column can cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will install a new screw, free of charge.
- Seats
Risk: The front passenger air bag may fail to deploy, increasing the risk of injury.
Remedy: Dealers will install a heating element, free of charge.
- Suspension
Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will replace the lock nuts, free of charge.
2020 — 1 campaign
- Power Train
Risk: If transmission fluid leaks while driving, the road surface may be made slippery, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge.
2019 — 4 campaigns
- Electrical System
Risk: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge.
- Visibility
Risk: A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will update the related software, free of charge.
- Suspension
Risk: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy: Porsche will notify the owner, and a dealers will replace the shock absorber forks, free of charge.
- Electrical System
Risk: If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
Remedy: Porsche will notify owners, and dealers will update the instrument cluster software, free of charge.
2018 — 2 campaigns
- Equipment
Risk: If the ski bag detaches during a crash, it can increase the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the ski bags, free of charge.
- Seat Belts
Risk: If the seat belt buckle breaks in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the passenger rear seat belt buckle, free of charge.
Where the Cayenne’s recalls and complaints cluster
Recalls by component (16 campaigns total): Suspension (4), Exterior Lighting (2), Electrical System (2), Back Over Prevention (1), Fuel System (1), Steering (1), Seats (1), Power Train (1), and 3 other components.
Complaints by reported area (117 total; a single complaint can cite more than one area): Electrical System (30), Air Bags (19), Engine (18), Power Train (14), Service Brakes (14), Exterior Lighting (11).
Recall counts are NHTSA campaign records; complaint counts are consumer reports. Complaints are unverified reports submitted by consumers to NHTSA.
Crash, fire, injury and death reports
Across those consumer complaints, NHTSA’s records for the Cayenne (MY 2017–2025) include 4 crash reports, 0 fire reports, 2 injury reports and 0 reports of a death. Complaints are unverified reports submitted by consumers to NHTSA.
Do recalls affect what the Cayenne costs to own?
- No direct cost. A recall is a free remedy: the manufacturer must repair the defect at no charge, so an open or completed recall adds nothing to the 5-year cost of ownership.
- Resale is the one caveat. An unrepaired recall can make a used Cayenne harder to sell or trade in — a buyer or dealer may want it fixed first — but the fix itself is still free, and completing it removes that friction.
- How our totals treat it. Our 5-year cost-of-ownership totals use market-level depreciation estimates; they are not adjusted per recall campaign. See the honest 5-year cost to own: Porsche Cayenne cost to own →.
Recalls & complaints — FAQ
How many recalls does the Porsche Cayenne have?
What is the most serious Cayenne recall?
How do I check if my Cayenne has an open recall?
Do recalls make the Cayenne cheaper or more expensive to own?
About this data
- All powertrains and trims. Figures cover all powertrains and trims sold under the Cayenne nameplate for the model years shown (MY 2017–2025).
- A recall is a free fix. A recall means the manufacturer must remedy a safety defect free of charge; it is not the same as a breakdown or a repair bill.
- Complaints are unverified. Consumer complaints are unverified reports submitted by consumers to NHTSA — a signal of what owners report, not confirmed defects.
Source: NHTSA (nhtsa.gov), data as of .
Related: Porsche Cayenne cost to own → · every model’s cost page · how we calculate cost of ownership.