Toyota Highlander recalls & complaint record (MY 2017–2026)
As of , the U.S. National Highway Traffic Safety Administration (NHTSA) lists 22 recall campaigns and 2,174 consumer complaints for the Toyota Highlander (MY 2017–2026). The most-reported complaint areas are Power Train, Service Brakes, Engine. Every recall is a free remedy — an open recall is repaired at no cost — so a recall adds nothing to what the Highlander costs to own.
Every Toyota Highlander recall campaign, by year
All 22 NHTSA recall campaigns on file for the Highlander (MY 2017–2026), newest first. A recall is a free remedy — the manufacturer repairs the defect at no cost. Source: NHTSA (nhtsa.gov), data as of .
2026 — 1 campaign
- Seats
Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge.
2025 — 4 campaigns
- Seat Belts
Risk: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
Remedy: Dealers will reinstall the seat belt anchor with a new bolt, free of charge.
- Back Over Prevention
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge.
- Electrical System
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge.
- Steering
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge.
2024 — 3 campaigns
- Equipment
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge.
- Tires
Risk: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge.
- Tires
Risk: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
Remedy: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge.
2023 — 3 campaigns
- Air Bags
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge.
- Structure
Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge.
- Steering
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge.
2022 — 1 campaign
- Equipment
Risk: An illegible label may allow the vehicle to be overloaded, increasing the risk of a crash.
Remedy: GST will notify owners by mail, including a replacement load carrying capacity modification label for their vehicle and detailed replacement instructions, free of charge.
2020 — 4 campaigns
- Fuel System
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge.
- Air Bags
Risk: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge.
- Fuel System
Risk: Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will reprogram the ECU, free of charge.
- Fuel System
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge.
2019 — 1 campaign
- Equipment
Risk: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge.
2018 — 2 campaigns
- Electrical System
Risk: The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge.
- Service Brakes
Risk: A sudden loss of braking assist can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge.
2017 — 3 campaigns
- Equipment
Risk: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge.
- Equipment
Risk: The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge.
- Tires
Risk: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge.
Where the Highlander’s recalls and complaints cluster
Recalls by component (22 campaigns total): Equipment (5), Tires (3), Fuel System (3), Electrical System (2), Steering (2), Air Bags (2), Seats (1), Seat Belts (1), and 3 other components.
Complaints by reported area (2,174 total; a single complaint can cite more than one area): Power Train (679), Service Brakes (263), Engine (243), Fuel/Propulsion System (208), Electrical System (199), Structure (182).
Recall counts are NHTSA campaign records; complaint counts are consumer reports. Complaints are unverified reports submitted by consumers to NHTSA.
Crash, fire, injury and death reports
Across those consumer complaints, NHTSA’s records for the Highlander (MY 2017–2026) include 116 crash reports, 8 fire reports, 123 injury reports and 1 report of a death. Complaints are unverified reports submitted by consumers to NHTSA.
Do recalls affect what the Highlander costs to own?
- No direct cost. A recall is a free remedy: the manufacturer must repair the defect at no charge, so an open or completed recall adds nothing to the 5-year cost of ownership.
- Resale is the one caveat. An unrepaired recall can make a used Highlander harder to sell or trade in — a buyer or dealer may want it fixed first — but the fix itself is still free, and completing it removes that friction.
- How our totals treat it. Our 5-year cost-of-ownership totals use market-level depreciation estimates; they are not adjusted per recall campaign. See the honest 5-year cost to own: 2026 Toyota Highlander Hybrid AWD cost to own →.
Recalls & complaints — FAQ
How many recalls does the Toyota Highlander have?
What is the most serious Highlander recall?
How do I check if my Highlander has an open recall?
Do recalls make the Highlander cheaper or more expensive to own?
About this data
- All powertrains and trims. Figures cover all powertrains and trims sold under the Highlander nameplate for the model years shown (MY 2017–2026).
- A recall is a free fix. A recall means the manufacturer must remedy a safety defect free of charge; it is not the same as a breakdown or a repair bill.
- Complaints are unverified. Consumer complaints are unverified reports submitted by consumers to NHTSA — a signal of what owners report, not confirmed defects.
Source: NHTSA (nhtsa.gov), data as of .
Related: 2026 Toyota Highlander Hybrid AWD cost to own → · every model’s cost page · how we calculate cost of ownership.